"Just as much but much better"
"We now have access to – and can provide – any document or information to clients and partners in real time without going endlessly back and forth. This saves us precious time, not to mention the image of efficiency it gives us in the eyes of clients and partners", says Roby Eischen.
The Cloud also helps Goblet Lavandier & Associés slash the cost of managing its IT assets and its investment. "From the moment we decided to centralise everything in the Cloud, what was the point in continuing to manage two systems and two infrastructures?" asks Roby Eischen.
In terms of raw strength, Goblet Lavandier & Associés expected System Solutions to guarantee the same level of performance at the very least. "A handful of optimisation operations were needed regarding memory space and processor capacity but we got there. And, just as importantly, we did it without having to change the software or fundamentally alter our habits and skills", adds Roby Eischen.
Goblet Lavandier & Associés' IT infrastructures had been duplicated on two separate sites to avoid the threat of layoffs (with catastrophic consequences for the company) and for the sake of business continuity. Today the Cloud and the redundancy scheme introduced by System Solutions, with its three data centres and dedicated configurations, ensure total availability (systems and data).
For Roby Eischen, the savings made by the Cloud aren't just financial: they also result from the improvements in operational flexibility and employee responsiveness as well as the number of working hours and meeting times saved in terms of follow-up, document searches, and problem-solving with clients. "The volume of tasks we can carry out in real time has increased. We've also enjoyed performance, credibility and flexibility gains. And that's down not just to the Cloud but also to the in-house management tools that we've been rolling out for many years."
Although the advantages of the Cloud are now self-evident, the switch to this type of service is still a big step in the life of a company, and one that needs rigorous preparation. It is important at the outset to evaluate the Cloud infrastructure requirements properly: nasty surprises can be avoided if there is regular, fluid dialogue with the service provider. Roby Eischen compares a Cloud project to open-heart surgery.
"Everything needs to be planned carefully, and there has to be maximum communication between the client and provider. The 'proof of concept' stage is crucial. You have to challenge each other, asking yourself – and the other firm – all the right questions"
Choosing the right partner is crucial for the project to run smoothly. In addition to their technical expertise, one of the arguments that won the day for System Solutions was the provider's knowledge about Goblet Lavandier & Associés's environment and their business.
"I personally attach a great deal of importance to the trust factor, the human touch and a stable relationship. System Solutions was already our support partner. Listening and respect are also important factors above and beyond the technical values."