As a Senior system engineer, you will be part of the Professional Services department from System Solutions.
Missions carried out by this department covers a wide range of activities like: Project delivery, Consultancy mission, Maintenance contract, Support contract, Managed services.
In that context, you will:
- Build Infrastructure platforms (Storage, Computing, Virtualization, Backup) based on the design provided by the Presales/Architect team
- Realize Migration of existing production environments
- Perform critical maintenance tasks (On-Premise infrastructure, Cloud infrastructure)
- Review and troubleshoot existing infrastructure
- Be an escalation point for the Service desk team in case of complex incident (Support level 2)
- Share your knowledge through hands-on workshop with your colleagues, especially the team in charge of the level 1 support
- Work closely with our Infrastructure architect to give him feedback from past project (lessons learned) and how to improve our design and migration process in the future
- Provide advice on migrations, design processes
- Perform regular technology watch