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Technical Director (M/F) – Luxembourg - Luxembourg

Job role

The role is to ensure that the various business activities of the technical department run smoothly.

The main objective is to ensure that high-quality IT services are delivered to customers smoothly and efficiently, while keeping costs under control.

The second objective is to guarantee the smooth running of the various teams that make up the department by ensuring that staff can carry out their day-to-day work under the best possible conditions.

In that context, you will:

  • Ensure the smooth day-to-day running of the department's business activities
  • Supervise all the services that make up the technical department
  • Support the department's various team leaders where necessary
  • Work actively with the sales and pre-sales teams to identify and resolve any sticking points
  • Work with team leaders to anticipate short- and long-term staffing needs based on fluctuations in demand for services and business objectives.
  • Work with the Human Resources department to define staffing requirements, and participate in the recruitment and selection process.
  • Attract, retain and develop the best IT talent, fostering a culture of continuous learning, growth and development.

Job profile

  • At least 10 years' proven experience in managing multiple IT teams
  • Excellent knowledge of IT service management (ITIL V4 specialist certification)
  • Knowledge of relevant standards such as ISO 27001/20000
  • Excellent analytical, organisational and management skills
  • Ability to work collaboratively and lead initiatives across teams
  • User and customer focus
  • Ability to seek advice and think critically
  • Active listening and conflict resolution
  • Emotional intelligence and interpersonal communication skills
  • Ability to build high-performance teams through team spirit and strong leadership
  • Ability to bring people together
  • Impeccable and polished presentation
  • Problem-solving, decision-making and ability to get things done
  • Project management skills
  • Adaptability and stress resistance
  • Excellent writing skills
  • Integrity and reliability with regard to confidential data
  • Fluency in English and French

We offer

  • The possibility to evolve on a permanent basis within a company in expansion, recognized for its professionalism in the quality of the delivered material as well as its first-class services and support to its customers.
  • A competitive and attractive salary package along with extra-legal advantages. We will also show our appreciation of your contribution with continuous training as well as a creative and enriching work environment.
  • A professional team with a strong commitment to the company and an excellent team spirit.

Apply for "Technical Director (M/F) – Luxembourg"

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Job contact

To join System Solution Luxembourg, send us your resume with a cover letter to
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