À propos de nous
Image à propos de System Solutions

Qui est System Solutions ?

Depuis 1996, System Solutions a reçu comme mission d'aider les entreprises de toutes tailles à mettre en place et opérer des infrastructures robustes pour leur centre de données, afin de leur permettre de soutenir et de développer leurs affaires.

Nos valeurs

Icone collaborateurs

Collaborateurs

L'innovation

Icone A propos Qualité

La qualité

Icone à propos technologie

La technologie

Pictogramme nos services Nos services

Autour de son métier de base, System Solutions a développé une palette complète de services, allant d'un 'magasin virtuel en ligne' pour la fourniture des produits IT courants, jusqu'à des services de 'consultance business', en passant par la mise à disposition ou le recrutement de personnel et un centre de formations en France. Aujourd'hui, System Solutions opère ses propres centres de données, offrant ainsi une réponse à la demande croissante de services gérés et d'IT 'as a service'.

Jobs Icon Offres d'emploi

La plus grande valeur de l’entreprise repose sur nos collaborateurs, leur engagement et leur expertise sont nos atouts les plus importants pour aider nos clients à atteindre leurs objectifs Notre entreprise est fière d’avoir obtenu trois années consécutives, le label « Best Place to Work » En évolution constante, notre société a sans cesse besoin de talents, n’hésitez pas à nous envoyer votre candidature.

Voir toutes les offres d'emploi Jobs Image
Service Delivery Manager (M/F)

Within our Technical Consulting Group you will:

  • Be responsible for the overall IT Service Delivery Quality
  • Managing all project- or service-deliveries activities in collaboration with the technical teams, project team and stakeholders;
  • Be the main point of contact for the customer for the project execution
    • Follow-up of project and budget progress, risk and issues
    • Utilize project management and collaboration tools to plan, organize and report on project activities
  • Follow-up of all customers under support contracts (meetings, creation and sending of reports, complaint management,...)
  • Set-up and facilitate the required governance follow-up meetings with clients & partners (Operational Meetings, SteerCo Meetings)
  • Create reporting to follow daily activities
  • Participate to RFP / RFS
  • Be responsible for technical team people management and organisation
  • Ensure Teams Are Trained
  • Be sponsor of the Continuous Improvement Program to improve quality and customer satisfaction
  • Review service metrics (KPIs) that identify the success of the services being utilized to recommend and coordinate implementation of changes to ITSM services to improve metrics
    • Conduct planning efforts, challenge estimates from technical leaders and develop roadmaps in collaboration with the project team
    • Participation in pre-sales activities within the framework of the various opportunities linked to the Service catalog (customer meetings, qualification of needs, validation of offers, etc.)
    • Handling customer's request, responding quickly, effectively, with transparency and flexibility, following up with clients to ensure successful resolution
    • Lead incident response under SLA
    • Monitoring the invoicing of the various services and contracts
Network & Security Engineer (M/F)

Your responsibilities will be:

For the Security part:

  • Implement and monitor security measures for the protection of computer systems, networks, and information
  • Identify and define system security requirements
  • Prepare and document standard operating procedures and protocols
  • Configure and troubleshoot security infrastructure devices
  • Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
  • Write comprehensive reports including assessment-based findings, outcomes, and propositions for further system security enhancement

For the Networking part:

  • Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS, WLAN, 802.1x authentication)
  • Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations
  • Monitor performance and ensure system availability and reliability
  • Monitor system resource utilization, trending, and capacity planning
  • Provide Level-2/3 support and troubleshooting to resolve issues
  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
Ingénieur Système d'Infrastructure (H/F)

As a Senior system engineer, you will be part of the Professional Services department from System Solutions.
Missions carried out by this department covers a wide range of activities like: Project delivery, Consultancy mission, Maintenance contract, Support contract, Managed services.

In that context, you will:

  • Build Infrastructure platforms (Storage, Computing, Virtualization, Backup) based on the design provided by the Presales/Architect team
  • Realize Migration of existing production environments
  • Perform critical maintenance tasks (On-Premise infrastructure, Cloud infrastructure)
  • Review and troubleshoot existing infrastructure
  • Be an escalation point for the Service desk team in case of complex incident (Support level 2)
  • Share your knowledge through hands-on workshop with your colleagues, especially the team in charge of the level 1 support
  • Work closely with our Infrastructure architect to give him feedback from past project (lessons learned) and how to improve our design and migration process in the future
  • Provide advice on migrations, design processes
  • Perform regular technology watch
Partenariat
System Solutions ouvre son capital à Dynamica
14.06.2021 | System Solutions

System Solutions a été créée, en 1996, à Luxembourg par Robert Roux. La société a ensuite étendu ses activités en France et en Belgique. System Solutions groupe a atteint, cette année, un chiffre d’affaires de plus de 34M€.

Certification
Systems Solutions Luxembourg obtient l’Award “HPE Partner of the year”
01.04.2021 | System Solutions

Lors de la cérémonie des « HPE Channel Awards » qui s’est tenue - en ligne - le 30 mars 2021, System Solutions Luxembourg s’est vue décerner le prestigieux Award « HPE Partner of the Year ». Ce prix met à l’honneur les performances et les résultats exceptionnels mais aussi l’engagement continu de System Solutions vis-à-vis des clients.

Certification
Systems Solutions devient la première société à obtenir, à Luxembourg, le statut HPE Platinum Partner
18.01.2021 | System Solutions

Systems Solutions est la première société IT à décrocher, au Grand-Duché de Luxembourg, le plus haut niveau de certification : « HPE Platinum Partner »

Image Eiffage Témoignage
Logo Eiffage Eiffage Énergie Systèmes

Eiffage Énergie Systèmes BeLux fait partie du groupe français Eiffage, un des leaders européens dans le domaine du BTP.

“Nous remontons bien plus en amont dans la chaîne des processus métier, jusqu’à prester des services de veille, voire de R&D”

Laurent Ghijselings, Chief Information Officer chez Eiffage Énergie Systèmes BeLux.